The Pyramid Model: A New Model for Evaluating E-Learning Systems

In this paper we propose a new evaluation model for e-learning systems with its implementation details extracted from two standard models, the Kirkpatrick„s classical model with the ISO 9126 standard for evaluating the e-learning systems. The new proposed model: “The Pyramid Model”, consists of five consecutive levels, each of which is having different research tactics as inputs that will draw the output results. The e-learning system used in Bahrain is a Telecommunication Company (Batelco) was chosen to be the case study to test all the levels‟ implementations of the pyramid model. Based on the outcomes of each level, extra suggestions were given as customized enhancements for the two used standards. This was accomplished through reviewing the literature that is related to this context to build the theoretical foundation needed to design and conduct the research. Hence, the case study research strategy was adopted and the surveys, questionnaires, semi structured interviews, observations and secondary data research methods were used. Finally we expose concrete evaluations for our new model.